🐾All cakes must be preordered at least two days in advance.🐾

Clothes

Hoddies, sweaters, shirts, for the Hoomans of the family,

Shipping and Delivery, on Print on Demand product
HOW TO RETURN, EXCHANGE, REFUND, CANCEL, OR MODIFY A PRODUCT?

All items are personalized and made to order. This means our products are designed, produced & printed on demand just for you, one at a time for the best quality!

We process orders on business days which are Monday through Friday, Central Times, and exclude holidays observed by the Post Office: New Year’s Day, Presidents’ Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas.

Processing, Production & Shipping time: within 3 – 16 business days. This includes designing, printing, packaging, quality control, shipping…

Exchanges (if applicable)
We will issue exchanges within 10 days of you receiving the product in the following cases:
- The wrong item was received in terms of color, size, or model (evidence is needed).
- The product has arrived in a damaged condition (evidence is needed).
- The item arrived in extremely poor quality (evidence is needed).
* Returned products to be shipped at customer's expense UNLESS items arrived damaged or incorrect print, color, or size.

Cancellations

If you have to cancel/modify the order you can do it within 12 hours of placing the order.
Orders may be canceled or modified if they have NOT entered into the printing process. Orders that have begun printing will be fulfilled normally. Cancellations are made at the sole discretion of It’s So Fluffy.

Please don't hesitate to contact us at itssofluffybakery@gmail.com